Daymer Bay

Just received a PCN for parking. I can’t decide if I’m at fault. I parked after 6pm and assumed it was free after this time. It is at Polzeath and assumed it was here. I can’t find any information online about the parking times. Does anyone know if the parking costs cover a 24hr period. I expect they do from looking at other reviews Alliance Parking are just money orientated thieves.

Despite all the complaints about unfair practice, this company still seems to be getting away with its unfair business practices.
Before you pay one of their fines, check the rules.  THEY are not following them, despite the fact they bully and threaten you if they perceive you haven’t followed THEIR rules.
They have a limited amount of time to issue the ‘fines’ (just invoices really and carry no weight) and they can’t even manage to do that properly.
Don’t appeal, of course they will reject it whatever grounds you appeal on. Use their own rules against them - and don’t pay.

This is a beach I visit regularly, and have done for many years. It’s a fabulous, scenic location, BUT…

The car park is now equipped with ANPR, so they take pictures of your vehicle as you enter and again as you leave. I parked there on the 8th Aug and was 24 mins late leaving (i.e. after my £4 for 3hrs ticket expired). Ok, I’m at fault for parking too long. BUT… I received notification of the £60 charge today - 25th Nov, in a letter dated 19th November, with a payment deadline of 3rd Dec. They claim the charge will rise to £100 thereafter, then to £170 by 17th Dec. It’s taken them over 15 weeks to get this charge notice to me.

The operators are a bunch of crooks & I shall be appealing this charge.

I was charged “Extra” for kitesurfing.
When I questioned this I was told that they didn’t want kitesurfers “Ruining” the beach for others and causing them to phone emergency services when they got in trouble!
I offered to use my own phone if I got into trouble and questioned the practice of charging extra for kiting.
The man was very rude and acted in an ignorant manner.
Surely if you don’t want a certain group to use your facility then you don’t let them in in the first place!?
Is it a private beach?  It’s none of their business what the beach users choose to do there.
Is it legal to charge extra for this?
Interesting to be told in a thick Midlands accent that I wasn’t welcome on one of my local beaches.

The toilets were disgusting and cost 40 pence per person, even gents.
So if you come up from the beach you need to take 40 pence with you.

£100 fine for 15-minute overstay. Fine sent 4 months after the ‘offence.’ No phone signal so hard to pay. Time is from entry and exit - although no barriers showing this - so even if you are at your car you will be fined. No toilet facilities. Potholed and crowded car park with poor access down busy narrow lance in summer.

In common with many other comments on this site, I was issued a parking fine over three months after the ‘offence’, and have been unable to contest it.  When you complete the form to contest it, they write back immediately with a blanket response that doesn’t even attempt to reply to the points you made, and tells you that no further correspondence from you will be looked at!  I think there are enough complaints on this site alone to justify an investigation into Alliance Parking by the IAS.

Another complaint to add re the new Daymer Bay ANPR system…sorry to all the visitors who are receiving PCN’s, us locals are getting them too, something isn’t right with the system and it needs sorting Alliance Parking and Daymer Bay car park owners!!!

Received PCN notice 4 months and 1 day after using Daymer car park. Have been going for 20+ years and have been familiar with the nice car park attendees over the years. It was early on this visit and assumed as normal that as I was there before 8.00am that they weren’t on shift yet and would, as many times before come and ask later for payment. It appears I am wrong. It is so long ago now that I can’t even remember if I put money into the machine. I don’t have a mobile phone so wouldn’t use any app thing anyway. Stealth fine!

Have received a parking ticket asking for £100.
It’s nearly December, the date of the alleged offence was August.
It’s very unlikely we didn’t buy a ticket to park as we’re always careful about these things, especially in touristy places.
Who saves tickets for over 3 months? They can literally try this trick with everyone and 99% of people can’t prove they bought a ticket.
And it’s a shit car park with no bins and charges to use a public loo.

You can only pay for parking using an app and there are cameras. If you do not ensure you have updated your car registration you will receive a PCN £60. I correctly paid the full parking price of £4.20 per visit. I had to download the app and didn’t realise I had an old car registered on the app. I hadn’t realised I had used this app in 2014 which held old car details. I hadn’t realised this and assumed it had knowledge of current registered car. I was travelling alone, am not IT proficient so have landed with 2 PCNs for 2 visits to this beach. I appealed and explained with my booking references. This I feel is ageist…. and yes I did not have to park on this car park and will not do so again however, there was no alternative if I wanted to enjoy this beach as my walking is restricted.
Ageist and ruthless owners of this car park are immoral.

Daumier Bay has a very nice beach although swimming is not advisable due to the strong currents of the Camel Estuary.
There are little amenities at Daymer Bay. Toilets are not free also not very well maintained hygiene issues to say the least need to be cleaned more than once a day with some decent bacterial cleaning materials.Washing hands in Luke warm water if you are lucky most of the time no soap or decent drying machine.
There is a shop in the car park area during the main summer season with limited snack and drink options.
Car park is expensive too.

Loos:

20p if you’re male
40p if you’re female
50p if you’re disabled

5 stars for beautiful beach, zero stars for ugly discrimination

Very shocked to learn that as well as the normal charges they add £1.50 a visit if you are a windsurfer or kitesurfer. What an absolute cheek! Nowhere I know of elsewhere does this, you pay to park your car, what difference does it make what you do when you get to the beach. Think I’ll let the media know about this. Greedy so and so’s.

They charge £6 to park but there are no bins and they charge for the toilets. Dunes all fenced off. Plenty of better places

Lovely beach, but the car parking regime seems designed to catch you out and discourage visitors to this lovely beach.  The Just Park app allows either 3 hours or 16 hours - I tried twice to select 16 hours option but it would not process this as it went into the next day, leaving 3 hour option only.  I assumed (falsely it appears) that this was the day rate.  I did receive a text to invite me to extend my time 15 mins before expiry, but as my phone was in my bag whilst I was in the sea and on the sand, I only saw the text after I had left the beach.  I paid the fine because I have no faith in an appeals process.  Other Just Park car parks I used during my stay offered hourly and even half-hourly payment options - but not Daymer Bay.  It appears they want to ensure that holidaymakers pay a fine and have devised a brilliant system to ensure they do!  Please, please offer holidaymakers the option to purchase the parking they need!

Unable to visit beach as parking app and machine do not allow for 1 hour’s parking with Credit card payment, drove in and drove out and received £60 fine as camera controlled.

Have just received a notice to keeper parking charge from this rip company, it is so sad to see so many other people have been ripped off by this company. We paid but was 15 minutes over which was due to the entrance being blocked and me buying a ticket as soon as we arrived not being aware and now they want £60.00!!I will be contacting Trading Standards as it seems this has been going on far too long and is not fair o the locals who also allow us to visit their gorgeous coastline and also are being charged

be aware that your parking is timed from the moment you cross the gates to the moment you exit with no grace period or any understanding in the appeals process. This is a money making scheme . you cant even appeal without first admitting liability ( there system is designed that way)
Please remember there fine is not a fine, its an invoice, let them take you to court and they can explain the anpr legal practices and that the invoice is incorectly laid out

Visited Daymer Bay for about 50 minutes and paid to park for an hour in the pay and display car park.  Returned home to find a fine from the cowboys at Alliance Parking, who have taken over running the car park since the last time we visited.  They are totally unscrupulous and are stinging visitors left, right and centre for parking fines (check recent reviews on Google and TripAdvisor for further evidence).  ANPR cameras snap your car on the moment of entry and exit.  Check other car parks in the area, too, as this lot are merciless.  Avoid at all costs.

We parked on Daymer bay car park on July 29.7.22 via the app, and have a receipt to prove, however on the 3.8.22 we received a fine as it would seem most people do stating we had not paid for the full amount of time. The car was parked and payment made via the app, so we were confused until we read the reviews concerning this car park. If this is to stop tourists visiting Cornwall then it has worked with me and my family as once bitten twice shy. I will not recommend to anyone I know.
Is the reason for no parking ticket on entry because they would lose all of the revenue stolen from tourists?

Tricked into appealing! Cost £40 on top of £60 for 44 minutes “overstay”.
“Present without payment having been made for the duration of the vehicles stay” [sic] is a catch-all phrase and does not indicate what the specific issue is.
I thought they meant I hadn’t paid at all but checking my bank statement I felt I could prove I had. However what they really meant was that the £4 I’d paid wasn’t for 4 hours but for 3 hours - so I’d overstayed.
No evidence of the charges applying at the time was provided with the PCN and I can’t find any online so I am obliged to pay.

Paid for full period but fined nonetheless because of same technicality reported above. I agree the operators should be forced out of business. The toilets were all closed, save two portaloos Ugh!

Fined after short overstay.  The camera times your stay to the second, literally no joke.  Overstay results in £60 fine if not paid promptly ups to £100 then £170.  Disgusted, have been going here for more than 40 years and will not return.  Its always been a little shabby as a car park, pot-holed and dusty.  Could excuse that but not now.  Shame rating doesn’t go negative as that would be my rating.  Ruined my wedding anniversary visit.  Hope enough people boycott this place that the greedy operator goes out of business.  No wonder people jump from their cars as they enter and rush to pay.  Now, unfortunately I know why.  Well done Cornwall CC, another great way to encourage visitors.

0 out of 5. The most unethical carpark I have come across yet. My advice to anyone even considering parking here would be to completely avoid it. The car park operates under an ANPR system (although this is far from made clear on entry). This means your time of entry and exit is recorded on cameras and you are required to pay for the full time in between entry and exit (not via a typical pay and display system as signs misleadingly display). Further, your entry (and exit) time is not communicated to you in any way (as would be the case ordinarily for any carpark operating under this system).

I parked here and received a PCN in the post a couple of weeks later claiming I hadn’t paid for my “full” duration of stay - despite being unaware that this was the operating system in place. I purchased a ticket and followed the pay and display signs, not the tiny small print that mentions the misleading system actually in operation (that I did not see at the time). I was therefore penalised for not covering the time it took me to purchase a ticket, including their parking app failing to work, and huge queues at the pay machines.

I appealed my PCN and went to the IAS, neither of which were successful, resulting in me paying £100 towards further funding their unethical system.

I will never even consider parking here again, and neither will anyone I speak to about it. Very poor car park for such a lovely destination.

Received a PCN for £60 rising to £170 if not paid within 14 days.  Payment is confusing, some might suggest deliberately so, with options to pay by ap, phone or meter, two of which didn’t work for us.  We did eventually find the meter and paid for 3 hours and left 3 hours later.  However, it seems they also count the time you spend getting out of your car and finding out how to pay.  Absolute rip off.  Shame really because Daymer Bay has a really nice beach with a lovely view across the Camel Estuary but we won’t be going there again.

I too have just been sent a parking fine from mid-August.  More annoying still is that I was in a rental car, and Hertz forwarded the fine to me too late for me to pay it within the reduced period.  I clearly remember standing on the phone making the payment (which took ages) but I can’t find any confirmation SMS from them for that day, so I don’t have anything to dispute it with.

Daymer Bay has a really nice beach with a lovely view across the Camel Estuary.  Unfortunately however, if you use the car park you are likely to be ripped off by Alliance Parking UK Ltd, who are running an immoral money-making operation.
Unless you have used the car park previously and already been ripped off, you probably won’t know that upon entering the car park, cameras will have taken a picture of your car, logging the time of entry. This will be repeated upon departure.
The first you’ll probably know about this, is some weeks later when you receive a Parking Charge Notice, saying that “...the vehicle was present without payment having been made for the duration of the vehicle’s stay” and that the driver is liable to pay £100 within 28 days or £170 thereafter.  Further bully boy panic tactics are used by saying, however £60 will be accepted if payment is made within 14 days, although probably almost half this time will have passed by the time you receive the Notice.
If you should dispute the charge, Alliance will claim that, “.....the driver is deemed in law to be bound by the terms of ‘The Contract’”, which they will say you agreed to upon entering and using the car park.  They will also say, “....our decision is final; therefore no further correspondence other than payment will be addressed or responded to.”  You are therefore left to decide whether to grit teeth and pay the £60, or enter a lengthy appeal process which, depending on who blinks first, could end up in Court.
Oh, and by the way, if you think you can escape the time trap by paying for a much longer period than you intend to stay for, you may still receive a Parking Charge Notice for having failed to fulfil another small print condition of ‘The Contract’ that you entered into.
So, take your choice.  Either go and enjoy the beach and lovely view at Daymer Bay and risk falling foul of these crooks, or go instead to one of the other lovely places in Cornwall but make sure the car park is NOT run by Alliance Parking!

Lovely beach shame about car park arrangements.  I always make a point of paying parking charges wherever we go. Particularly on holiday. Could not see anywhere to pay, it was 19.46 at night and low light.  Mistakenly thought the charging period would be over anyway. Stayed an hour to watch sunset. Would happily have paid the parking if I had known. 3 months later I received a fine of £60. Merry Christmas. Soured a lovely memory.

Been going here for years now for night time swims. However ive been done 3 times in august (which ive only just been billed for in December), and these are all at times well past 9pm. Do not park here, even Polzeath is free after 6pm…
These new owners are only in it for the money !

Just received a PCN 3.5 months after the event.  Before you think, ‘should have bought a ticket’ well I did just that through the JustPark app so I even have a record.  Problem is I didn’t start it when driving through the gate but after I had found a space and got out of the car.  Normally this is when you would go to the meter but that wouldn’t work either.  The start of parking is measured from a CCTV camera on the gate to when you leave.  There is only 10 mins grace period so there is a high chance you will get a ticket.  Unfortunately this is only clear now when you review Alliance Parkings website.  Being 3.5 months later also means I am not in the area to study if the signage was appropriate.  I would love a local to take some photos and upload them to google or similar.

IF YOU DO CHOOSE TO VISIT, STOP AT THE GATE AND BUY YOU TICKET BEFORE ENTERING.

Car park rip off and not obvious that you will be filmed and billed for overstaying time.  Poor facilities - hardly a car park - just a field.  No allocated spaces / amenities. 
Poorly judged systems which will mean only naive tourists get hit. Locals won’t want to go anymore. Such a shame as a lovely spot

Very expensive car park, which doesn’t offer a single bin for rubbish or dog waste, and charges different rates for each of the few toilets, which are dirty!! The owner really does nothing for locals or visitors.

Wow…. Latte coffee and even instant coffee was bloody terrible. Tea was fine but don’t even go for coffee.  Nice beach ok for families but not for surfing.

I wish I’d seen these reviews before deciding to go to Daymer Bay. One of our party has been fined by these immoral operators. We paid but did not factor in the time it would take to download the app with poor reception.
Best to avoid this car park - it’s a lovely walk round from Polzeath!
Cornwall County Council need to sort out Alliance Parking soon before they lose trade to other destinations. I for one will think twice about going again.

BEWARE! This car park set up is designed to fine you. The owners/operators are morally bankrupt. Avoid.

Dirty toilets, dirty beach, pretty crap really .. won’t be heading there again

Been going to Daymer all my life, not anymore, parking charges are a complete rip off, I have just received a £60 fine for apparently going over my time which I know I didn’t but no proof so can’t dispute it.The car park is rubbish, hasn’t had a penny spent on it ever yet they are raking it in, shame on you ripping off people.

Cheaper than most car parks in the area even NT car parks are £8 a day! What do people expect take your rubbish home with you

Pay up and don’t moan other wise stay home

How can people complain that they are fined when they admit to entering the wrong reg or to being over the time paid for ? The time is from driving in to driving out but as I know the owners of this car park I also know that the time allowance given to find parking space is well above the average car park. Notices are clear on entry and there are three ways to pay ( this makes it confusing according to one complaint !! ) The toilets do not belong to the car park. the council closed them and now volunteers do their best to keep them open. All clearly signed.